Shipping policy
Shipping Locations
Orders ship from Honolulu, Hawaii. We currently ship to addresses within the United States only. International shipping is not available at this time.
Processing & Delivery
Orders are processed within 1–3 business days, Monday–Friday, excluding holidays. You’ll receive an email with tracking information once your order ships.
Estimated transit times shown at checkout do not include processing time. Delivery varies by destination and carrier, and arrival dates are estimates, not guarantees.Â
Shipping Address Accuracy
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Address changes must be requested within 24 hours of placing your order by contacting us at jmingostudio@gmail.com.
Contact
Questions about your shipment? Email us at jmingostudio@gmail.com with your order number.