Shipping policy

Shipping Locations

We currently ship to addresses within the United States only. International shipping is not available at this time.

Processing & Delivery

Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). Once your order ships, you will receive a tracking number via email.

Delivery times vary by location and carrier. Please allow additional time for delivery after your order has shipped. Estimated delivery timeframes are provided by the carrier and are not guaranteed.

Shipping Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Address changes must be requested within 24 hours of placing your order by contacting us at jmingostudio@gmail.com.

Delays 

While we work hard to get your order to you as quickly as possible, please note that we are not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Contact

Questions about your shipment? Email us at jmingostudio@gmail.com.